Delivery FAQs

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Hospital Flower Delivery

Q: Is it true that flowers are good for your health?
A: “Common sense tells us that flowers make us happy,” said Dr. Haviland-Jones. “Now, science shows that not only do flowers make us happier than we know, they have strong positive effects on our emotional well being.”

Q: What do I need to know if I am ordering flowers for a hospital?
A: The most important information to be aware of is the hospital name and the patient name, the room number (if possible), and the delivery date. It would also be helpful if you new the patient’s release date and the hospital’s policy regarding flower deliveries. Some hospitals prohibit flowers in certain areas such as intensive care. Items such as balloons and fruits are also prohibited from certain hospitals and sections.

Q: Is it o.k. to wait and send flowers once someone has returned home from the hospital?
A: Yes. It is much more common today for patients to recover from illness and injury at home due to rising hospital costs. Patients look forward to the comfort and convenience of their home and flowers are a great way to let someone know you are thinking of them during this time.

Q: Is it appropriate to send flowers to someone who is just sick in bed or feeling down?
A: Absolutely. Flowers could be the best medicine in lifting someone’s spirits or speeding up a recovery whether they are under the weather or having a bad day.!

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Sympathy Flower Delivery

Q: What is the best style for a funeral arrangement? How do I order a "special" design?
A: Highly personalized sympathy tributes depicting an aspect of a person’s life are very popular. If he loved the outdoors, perhaps a funeral piece including branches and natural materials would be best. If she was a gardener, maybe a tribute with a collection of garden flowers would be best. The key to ordering a unique design is to give the florist a few hints about the deceased or about yourself.

Q: If the death notice mentions a charitable donation is it still appropriate to send flowers?
A: Flowers help say what is often difficult to express. This is why it is always appropriate and in good taste to send an arrangement. It adds warmth to the service and provides the emotional support so important to the family at this time.

Q: Is it appropriate to send flowers to the family’s home?
A: Sending flowers to the home is a thoughtful way to express your condolences. While some people choose to send flowers to the home immediately, others prefer to wait a week or longer. In the weeks after the service, sending flowers can be a comforting gesture that you haven’t forgotten.

Q: If several of us want to send flowers together, how do we sign our names so that the family knows how to thank us?
A: There should room on the enclosure card for several names; however, if there are more than a few, it is best to sign the card as a group, such as "Your Friends in Shipping" or "The Jones Family". It is also wise to include a contact name and address on the card so the family can properly thank you.

Q: What is appropriate to send for a cremation?
A: A tastefully designed floral tribute adds beauty to any type of memorial. Families usually have a piece made especially for display next to the urn. Hall's can offer specific suggestions for arrangements.

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General FAQs

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General Ordering Tips

Q: Where can I get information about flowers? Who can I ask???
A: Flowers have become an important part of life experiences and social settings and so you probably know more about flowers than you think. However, if you want to fine tune your knowledge of flowers, it is best to give us a call and speak with one of our floral exerts. We can help when it comes to suggesting styles and varieties that are best for you and the occasion.

Q: Will Hall's take my order over the phone if I have never ordered there before?
A: We would be more than happy to take your order over the phone even if it is your first time calling. All that is required is a major credit or debit card.

Q: What should I order?
A: The best way make a remarkable floral statement is to tell us a bit about the recipients personality. There are a lot of character types that will help give the florist a direction for arranging the perfect flowers. Some traits include, dramatic, romantic, artistic, traditional or outdoorsy. Do they have a hobby, favorite color, or favorite flower. If the flowers are going to someone's home, you can also describe the atmosphere. For example, is it traditional, contemporary, country or Victorian? All of these preferences can go a long way in creating a very personalized present.

Q: What information should I have ready before I call?
A: Be sure to know the recipients full name, address, and phone number. It is also helpful to have the company name, work number, and work hours if you are delivering to their work address. The ordering will also be much quicker if you have your payment information ready and your enclosure card message written out.

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